Terms of Use

These terms apply to your use of the Elevome website at elevome.com, operated by Elevome LLC, a Minnesota limited liability company ("Elevome," "we," or "us"), and to any AI Visibility Audit you buy here. By using the site, you agree to them.

They're intentionally short. The specifics of any project we do together live in a separate written agreement, and where that agreement conflicts with anything here, that agreement controls.

Using this site

You're welcome to browse the site and get in touch. Please don't misuse it, for example by attempting to disrupt or overload it, accessing it or its underlying systems in unauthorized ways, scraping it at scale, or using it for anything unlawful. You need to be at least 18 and using the site for business purposes.

We use Google Analytics to see how the site is used, which sets cookies in your browser. Our privacy policy explains what that collects and how to opt out.

Not a binding offer

The information on this site, including descriptions of what we build and how we work, is for general information. It isn't a contract or a guaranteed offer. Any engagement only begins once we've agreed on scope and terms in a separate written agreement.

The one exception is the AI Visibility Audit, which you can buy directly on this site. The next two sections cover it.

The AI Visibility Audit

The AI Visibility Audit is a one-time report on how your business shows up on Google and in AI search tools such as ChatGPT, Claude, Gemini, and Perplexity. It scores your site and presence from 0 to 100 in three areas and gives you a prioritized list of fixes. You pay through Stripe. After you answer our intake questions, your report arrives as a PDF by email, usually within 2 to 3 business days.

The Audit + 90-Day Progress Check includes the same audit plus a second run about 90 days later, using the same set of questions, so you can compare the two.

The audit tells you what to fix and in what order. It does not:

• measure Google's AI Overviews, because that data isn't available through an official API (the Gemini part of the audit uses Google's Gemini models, the same family behind AI Overviews, as the closest approximation available);
• make any changes to your website for you;
• crawl large sites in full (we sample up to 40 pages);
• audit review counts or ratings on your other listings, such as Google Business Profile or Yelp. We check that those listings exist and are linked from your site.

AI answers change over time, and some only change when an AI company releases a new model. Your report reflects what we found when it ran. We can't promise any particular ranking, mention, or result after you make changes.

The findings guarantee

Every audit comes with a guarantee: at least 3 actionable findings, or a full refund. To claim it, email us within 14 days of the date your report was delivered.

An actionable finding is a specific issue on your website or business listings, with a fix you or your web developer can make. The same issue on several pages counts once. Observations without a fix, such as how often competitors are mentioned, don't count.

For the Audit + 90-Day Progress Check, the guarantee applies to your first report. Our refund policy explains how refunds work for both options.

Content and ownership

The content, design, branding, and code on this site are owned by Elevome unless stated otherwise. You may view and print pages for your own reference. Please don't copy, resell, republish, or reproduce them without permission.

No warranties

The site is provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We work to keep it accurate and available, but we can't guarantee it will always be error-free, current, secure, or uninterrupted.

Limitation of liability

To the fullest extent permitted by law, Elevome will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business, arising out of or relating to your use of this website, even if we've been advised such damages are possible.

Our total liability for any claim relating to this website will not exceed one hundred US dollars ($100). This cap applies to the website only; liability for work performed under a signed agreement is governed by that agreement.

For an AI Visibility Audit, our total liability for any claim relating to it will not exceed the amount you paid for it.

Some states don't allow certain limitations, so parts of this section may not apply to you. Nothing here limits liability that can't legally be limited.

Indemnification

If your use of this site breaks these terms or the law, and that leads to a third-party claim against us, you agree to cover the reasonable costs we incur as a result, including legal fees.

Links to other sites

Where we link to third-party websites or tools, we do so for convenience. We're not responsible for their content or practices.

Suspending or ending access

We may change, suspend, or discontinue any part of this site at any time, and we may restrict access if we believe someone is misusing it. These terms continue to apply to any use that has already happened.

Governing law and where disputes are heard

These terms are governed by the laws of the State of Minnesota, United States, without regard to its conflict-of-laws rules. Any dispute relating to this website will be brought exclusively in the state or federal courts located in Minnesota, and you agree that those courts have personal jurisdiction over you.

If part of these terms doesn't hold up

If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary and the rest of these terms stay in full effect. If we don't enforce a provision straight away, that isn't a waiver of our right to enforce it later.

The whole agreement

These terms, together with our privacy policy and refund policy, are the entire agreement between you and Elevome regarding this website and any audit you buy here, and they replace any earlier understandings about it.

Changes

We may update these terms from time to time. When we do, we'll revise the "last updated" date above.

Contact

Questions about these terms? Email angela.wagaman@elevome.com.